Job Opportunities

 Swim Club in Arlington, VA

JOB DESCRIPTION

This General Manager position is at a unique, year-round private recreation facility that offers its members a healthy family environment with many outstanding facilities and activities for everyone in the family to enjoy.
 

· Reports to the President of the Club.

· Provide professional leadership and a cheerful, warm image for the Club.

· Ensure members enjoy premier service, quality facilities, and an exciting calendar of events.

· Responsible for the overall budget and a breakdown by club segments.

· Develop, implement, and maintain operating policies and procedures for all Club activities and services and direct the work for all club elements and the personnel related thereto.

· Monitor the quality of the Club’s facilities and services.

· Develop plans for maintenance and upgrades to ensure maximum member satisfaction.

· Secures and protects the Club’s assets, including facilities and equipment, and obtains and maintains all necessary operating permits for all Club facilities.

· Responsible for operating the year-round Club facilities in accordance with County permits, insurance company requirements, members' enjoyment and convenience, neighbors' sensitivities, and budget limitations.

· Must be knowledgeable, embrace modern and innovative trends and leadership practices.

· Excellent marketing skills and a proven membership retention, satisfaction, and interaction record.

· Provide visionary leadership and sound guidance in taking the Club forward.

· Work hand-in-hand with the all-volunteer Board of Directors and Executive Team to enhance the membership experience and implement the long-term strategic plan of the Club.

Qualifications

· Confident self-starter with relevant experience and a passion for innovation and member service.

· Possess proven operational and management skills and attention to detail in maintaining Club facilities and services.

· Able to be innovative in conceptualizing and competent in implementing the Club’s long-range strategic plan.

· Must have outstanding interpersonal and communication skills and integrity.

· At least five (5) years of experience in a similar role within the member-owned club community and have their certification in club management or similar certifications.

· Substantial experience in working with employment issues, including the staffing of the facilities and programs of the Club and the engagement of vendors or other service providers relating to the Club activities.

· Provide leadership, insight, and support for the following specific goals and objectives of the Board of Directors as it pursues its long-range strategic plan:

Management Objectives:

· Mentoring and delegating to staff members to develop professional skills and operating flexibility in Club operations.

· Continued improvement of internal controls and procedures relating to financial reporting and budgeting.

· Working closely with the volunteer Board of Directors and Committees to develop and implement goals and objectives for Club activities and other matters.

Membership Objectives:

· Implementing and maintaining exceptional member communication and interaction with management.

· Developing proposals for establishing and implementing new member services and social activities.

· Establishing and managing year-round membership activities, including winter activities for members.

Facility Objectives:

· Developing detailed operational and financial goals and objectives for facility maintenance and improvements.

Service Objectives:

· Develop detailed goals and objectives to maintain and improve Club services and services offerings.

Education
A college graduate with Certified Club Manager (CCM) designation is desirable.

Salary & Benefits

The salary is open and commensurate with qualifications and experience. Total compensation will include a salary and an annual performance bonus. The Club is committed to continuing education. National and Local CMAA dues are included. The Club offers an excellent benefits package.

Candidates:  Please send your resume to brian@barmstrongconsulting.com