The GeorgeTown Club
1530 Wisconsin Ave NW
Washington, DC 20007
JOB DESCRIPTION
Overview:
The General Manager (GM) will oversee the daily operations of The GeorgeTown Club, serving as a highly visible and influential leader. Reporting directly to the Board of Directors, the GM will lead the club in achieving its mission of being a vibrant, member-driven social and dining club that provides extraordinary experiences to its members.
Duties and Responsibilities:
Operational:
· Manage all aspects of the club’s operations, including activities and relationships between the club and its Board of Directors, members, guests, employees, community, government, and industry.
· Implement policies set by the Board, develop operating procedures, and ensure smooth day-to-day operations across all departments.
· Ensure consistent enforcement of club policies and by-laws while providing an exceptional member experience.
· Directly supervise key department heads, including the Controller, Director of Membership, Director of Catering, Executive Chef, and Director of Food and Beverage.
· Provide clear goals, ongoing feedback, mentorship, and accountability to foster a high-performing and motivated team.
Financial & Strategic:
· Prepare and manage annual budgets, including capital budgets, ensuring the financial health of the club.
· Monitor financial performance, control costs, and achieve budgetary objectives.
· Collaborate with the Board, President, and Committee Chairs on long-term strategic planning and organizational objectives.
· Stay informed of industry trends and best practices to drive innovation and ensure the club remains competitive.
· Make thoughtful, data-driven decisions while balancing long-term strategy with near-term priorities.
Leadership:
· Foster a positive, inclusive, and "employer of choice" workplace culture.
· Attract, retain, and develop top talent across the organization.
· Build and maintain cordial and respectful relationships with members.
· Lead with honesty, integrity, and accountability, setting a standard of professionalism and excellence.
· Uphold the highest standards of quality across all services, products, and facilities.
· Maintain and protect the club’s assets, including facilities and equipment.
· Serve as the primary liaison between staff, the Board, and members, facilitating transparent and effective communication.
· Act decisively in emergency situations to ensure the safety of members, staff, and assets while maintaining operational continuity.
Key Competencies:
· Visionary and mission-driven leader with the ability to anticipate and adapt to the evolving needs of the club and its members.
· Detail-oriented and highly organized, with the ability to prioritize and delegate effectively.
· Inspirational leadership style, fostering respect, collaboration, and loyalty among staff and members.
· Diplomacy and tact in handling sensitive member and staff matters.
This role is an opportunity to make a meaningful impact in a prestigious and member-focused environment. The successful candidate will bring a strong combination of operational expertise, strategic vision, and inspirational leadership to advance the mission and legacy of The GeorgeTown Club.
Qualifications:
· Proven experience in leadership roles within the hospitality industry, club management, or related industries.
· Strong financial acumen with experience managing budgets and achieving financial goals.
· Exceptional communication skills, with the ability to engage, build trust, and maintain positive relationships with members, staff, and stakeholders.
· Demonstrated ability to manage and lead cross-functional teams in a dynamic environment.
· Strategic thinker with a results-oriented approach to problem-solving and decision-making.
· Deep understanding of quality standards and best practices in club operations, dining, and member service.
Compensation, Benefits, and Hours:
· Competitive compensation package to include salary, performance bonus, education allowance, medical, and dental insurance. Compensation commensurate with experience, education, skills, and training.
· Benefits: Medical, dental, vision, 401K retirement plan, paid vacation and personal/sick days, holiday bonus, life insurance, and family meals.
Overview
Established in 1966, The GeorgeTown Club embodies the rich history and vibrant energy of the Georgetown neighborhood, while serving as a distinguished gathering place for Washington’s leaders in public policy, business, philanthropy, and the community. Nestled in the heart of Washington, D.C., the Club offers a welcoming and refined atmosphere where members can connect, dine, and engage in meaningful conversations.
With a commitment to excellence in hospitality, The George Town Club provides outstanding dining, personalized service, and exclusive events designed to foster camaraderie and lasting relationships. Whether the Club is used for a business meeting, a social gathering, or simply to unwind, the George Town Club is a place where tradition meets contemporary elegance.
Nestled at the corner of Wisconsin Avenue and Volta Place, the Club offers an inviting atmosphere within a suite of historic buildings, where members and guests can enjoy meticulously curated events, exceptional dining, and a true sense of belonging. With a commitment to excellence in hospitality, the Club takes pride in delivering creative food and beverage experiences that set the standard for private club dining in Washington, D.C.
Candidates: Please send your resume to brian@barmstrongconsulting.com
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JOB DESCRIPTION
This General Manager position is at a unique, year-round private recreation facility that offers its members a healthy family environment with many outstanding facilities and activities for everyone in the family to enjoy.
· Reports to the President of the Club.
· Provide professional leadership and a cheerful, warm image for the Club.
· Ensure members enjoy premier service, quality facilities, and an exciting calendar of events.
· Responsible for the overall budget and a breakdown by club segments.
· Develop, implement, and maintain operating policies and procedures for all Club activities and services and direct the work for all club elements and the personnel related thereto.
· Monitor the quality of the Club’s facilities and services.
· Develop plans for maintenance and upgrades to ensure maximum member satisfaction.
· Secures and protects the Club’s assets, including facilities and equipment, and obtains and maintains all necessary operating permits for all Club facilities.
· Responsible for operating the year-round Club facilities in accordance with County permits, insurance company requirements, members' enjoyment and convenience, neighbors' sensitivities, and budget limitations.
· Must be knowledgeable, embrace modern and innovative trends and leadership practices.
· Excellent marketing skills and a proven membership retention, satisfaction, and interaction record.
· Provide visionary leadership and sound guidance in taking the Club forward.
· Work hand-in-hand with the all-volunteer Board of Directors and Executive Team to enhance the membership experience and implement the long-term strategic plan of the Club.
Qualifications
· Confident self-starter with relevant experience and a passion for innovation and member service.
· Possess proven operational and management skills and attention to detail in maintaining Club facilities and services.
· Able to be innovative in conceptualizing and competent in implementing the Club’s long-range strategic plan.
· Must have outstanding interpersonal and communication skills and integrity.
· At least five (5) years of experience in a similar role within the member-owned club community and have their certification in club management or similar certifications.
· Substantial experience in working with employment issues, including the staffing of the facilities and programs of the Club and the engagement of vendors or other service providers relating to the Club activities.
· Provide leadership, insight, and support for the following specific goals and objectives of the Board of Directors as it pursues its long-range strategic plan:
Management Objectives:
· Mentoring and delegating to staff members to develop professional skills and operating flexibility in Club operations.
· Continued improvement of internal controls and procedures relating to financial reporting and budgeting.
· Working closely with the volunteer Board of Directors and Committees to develop and implement goals and objectives for Club activities and other matters.
Membership Objectives:
· Implementing and maintaining exceptional member communication and interaction with management.
· Developing proposals for establishing and implementing new member services and social activities.
· Establishing and managing year-round membership activities, including winter activities for members.
Facility Objectives:
· Developing detailed operational and financial goals and objectives for facility maintenance and improvements.
Service Objectives:
· Develop detailed goals and objectives to maintain and improve Club services and services offerings.
Education
A college graduate with Certified Club Manager (CCM) designation is desirable.
Salary & Benefits
The salary is open and commensurate with qualifications and experience. Total compensation will include a salary and an annual performance bonus. The Club is committed to continuing education. National and Local CMAA dues are included. The Club offers an excellent benefits package.
Candidates: Please send your resume to brian@barmstrongconsulting.com
Please contact us at jobs@barmstrongconsulting.com for more information.
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